Returns & Exchanges

At Tradewinds Oriental Shop, we want you to be completely satisfied with your purchase of our unique goods. If an item does not meet your expectations, you may return it within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Contact our customer service team via email or our online portal with your order number and the reason for the return to receive a Return Authorization.

• 2.
  Prepare the Package

  Carefully pack the items in their original packaging, ensuring all tags and seals are intact to qualify for a full refund.

• 3.
  Ship the Item

  Affix the provided shipping label or use a trackable carrier of your choice to send the package back to our main distribution center.

• 4.
  Receive Refund or Exchange

  Once our team inspects the returned merchandise, we will process your refund to the original payment method or ship your replacement item within 5-7 business days.